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The BEST HEALTHCARE EXPERIENCE:
A Strategic Advantage

We believe that creating the Best Healthcare Experience™ has positive effects throughout the healthcare organization. Unlike any other voice of the patient survey, our BHE™ patient survey methodology provides a clear roadmap to develop the Best Healthcare Experience™ for your patients.  Xperience not only exists to measure and improve the patient experience, but to provide clear direction in creating the Best Healthcare Experience™ for your patients.  The benefits include:


•  Performance ratings on key patient experience attributes;

•  An overall patient experience performance metric;

•  Measurement of importance relative to overall satisfaction of each patient experience attribute;

•  Assessment of both overall performance and attribute-specific performance;

•  A clear understanding of the areas to improve in creating the Best Healthcare Experience™.


  • EXCLUSIVE BHE® DASHBOARD

    Real time access to key performance indicators for your entire group or practice as well as drill-down capability to the individual office, specialty and physician level.

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  • CG CAHPS QUESTIONS & ANSWERS

    There is a lot of "buzz" about what is rumor and what is factual pertaining to CG CAHPS requirements both now and in the future. We can lessen some of the confusion around the requirements to ensure you make informed decisions.

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  • WHY IMPROVE THE PATIENT EXPERIENCE

    Improving patient experience will prove to be invaluable to your practice. As the industry moves to more of a value-based model Xperience can deliver the information you need to not only improve the value of healthcare you provide patients, but also the volume of patients coming through your door.

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  • XPERIENCE SUITE OF SERVICES

    Xperience offers an extensive suite of services; whether you provide services to a single patient or to thousands of patients our services can provide invaluable information geared to improve your operation.

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