Healthcare employee surveys assess the key drivers of engagement and alignment among employees along a variety of dimensions. Employee satisfaction is one indictor of organizational health. Satisfied employees are engaged and committed.
Employee satisfaction is one indicator of organizational health. Employees need to be engaged in, and committed to, doing the right things and heading toward common goals. That is alignment. An employee survey should measure both satisfaction and alignment.
Employee alignment is the link between good strategy and execution. But the day-to-day routines and unstated perceptions can derail the best strategic plan. As some have said, “culture eats strategy for breakfast.” So, an accurate and thorough understanding of employee perceptions is key to successful and effective strategy implementation.
Satisfaction is measured by enthusiasm for work, relationships with supervisors, willingness to recommend the organization as a place to work, perception of pay compared to other organizations, and jobs that are meaningful and challenging.
Alignment is a separate dimension. Alignment includes measures such as an understanding of the organization’s goals and objectives, belief that jobs are important, clear communication with supervisors, open access to senior management when necessary, access to needed information and resources, as well as other measures.
Xperience uses proven, valid survey tools that measure employee perceptions along key dimensions. Employee surveys use valid, reliable items linked to national employee healthcare norms. The detailed and critical analysis identifies improvement priorities and links employee survey results to organizational alignment and effectiveness.
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Creating The Best Healthcare Experience™
Overview: The Best Healthcare Experience™
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